CCC ONE 16.0

CCC ONE is a cloud-based platform built for collision repair facilities to manage the end-to-end repair lifecycle. It centralizes estimate writing, repair planning, parts procurement, production tracking, and communications so shops can streamline workflows, shorten cycle times, and improve visibility across the business.

Key capabilities include:

• Estimating: VIN decoding, damage line entry, images, and supplement management.
• Repair management: scheduling, technician assignments, parts status, and quality checks.
• Insurer connectivity: electronic assignments, status updates, approvals, and document exchange.
• Parts sourcing: integrated ordering from OEM and aftermarket suppliers with pricing and availability.
• Customer communications: text/email updates, appointment scheduling, and approvals.
• Mobile tools: photo capture and on-the-go estimate/supplement support.
• Reporting and analytics: dashboards for cycle time, throughput, and profitability, with multi-location support.
• Integrations: connections to common accounting and third-party partner systems.

CCC ONE is suitable for single-location shops and multi-store operators looking for a unified system to manage daily operations and insurer relationships. Feature availability can vary by configuration and region.

CCC ONE is developed by CCC Information Services and is used by 1 user of Software Informer. The most popular versions of this product among our users are: 3.5, 3.7, 3.8, 3.9 and 16.0. The names of program executable files are CCCONELauncher.exe, CCCONE.exe and DiagnosticUtility.exe.